Empowering Deskless Workers: The Benefits Of Flexibility And Technology

Are you a deskless worker who often feels disconnected from your company and colleagues? You’re not alone. In fact, 80% of the global workforce consists of deskless workers who face unique challenges such as communication barriers, disengagement, and high turnover rates.

But there’s good news: by implementing flexible scheduling and utilizing technology, companies can empower their deskless workers and improve retention rates.

In this article, we will explore the benefits of flexibility and technology for deskless workers, and how companies can use these tools to maintain a highly engaged and productive workforce. Whether you’re a field technician, retail associate, or healthcare provider, this article will provide insights on how you can take control of your work experience and thrive in your role.

So, let’s dive into the world of deskless work and discover the power of flexibility and technology.

Key Takeaways

  • Deskless workers make up a significant portion of the global workforce, with challenges such as turnover, scheduling, communication, and disengagement.
  • Employee retention rates are higher in workplaces that value commitment, and modern workers prioritize schedule flexibility over compensation.
  • Deskless workers rarely access business laptops, spend significant time searching for information, and receive minimal corporate software investments.
  • Flexibility and technology are essential for empowering deskless workers, improving their work-life balance, and maintaining engagement, with mobile-friendly solutions such as microlearning platforms and workforce management tools.

Facts and Statistics

As a reader, you may be interested to know that 2.7 billion people, or 80% of the global workforce, are deskless workers primarily employed in healthcare, retail, manufacturing, construction, transportation, and telecommunications, according to the pre-existing knowledge provided.

These workers face numerous challenges, including turnover, scheduling, communication, and disengagement. In fact, employee retention rates are higher in workplaces that value commitment. However, modern workers desire schedule flexibility over compensation, which can be a solution to some of these challenges.

Offering schedule flexibility benefits both employees and the company by providing coverage of all shifts and allowing workers to address common problems while exercising their right to a better workplace. Deskless workers want the freedom to select their shifts for a better work-life balance.

Allowing employees to self-schedule and receive real-time change notifications through technology gives them more control over their days and weeks. By prioritizing schedule flexibility, companies can reduce turnover and improve employee satisfaction, ultimately leading to a more productive and engaged workforce.

Challenges Faced

You face formidable challenges if you’re a frontline worker, from fluctuating schedules to frustrating communication issues. As a deskless worker, you often have to work odd hours, sometimes without a set schedule. This can make it difficult to plan your personal life and can lead to fatigue and burnout.

In addition, communication with your colleagues and supervisors can be a challenge, as you may not have access to business laptops or other communication tools. These challenges can lead to high turnover rates among deskless workers, which can be costly for companies.

To combat this, companies need to prioritize employee retention and schedule management. By providing more flexible schedules and better communication tools, companies can help deskless workers feel more engaged and valued in their work. This, in turn, can lead to higher retention rates and a more committed workforce.

Importance of Technology

Utilizing the right technology is crucial for companies to maintain engaged and high-quality frontline staff. Deskless workers often feel disconnected from the rest of the business and out of the loop. By implementing mobile-friendly technology, companies can improve communication and enhance productivity.

Investing in workforce management and communication solutions can enable companies to react swiftly and agilely to a constantly changing market. With real-time change notifications and self-scheduling capabilities, deskless workers can have more control over their days and weeks. This leads to a better work-life balance and higher retention rates.

By valuing commitment and providing schedule flexibility, companies can empower their deskless workers and create a better workplace for all.

Frequently Asked Questions

What are some specific examples of mobile-friendly technology that companies can use to engage deskless workers?

To engage deskless workers, companies can use mobile-friendly technology such as microlearning platforms, workforce management, and communication solutions. This improves employee engagement and allows for swift reactions to a changing market.

How can companies measure the impact of technology on deskless worker engagement and retention?

To measure the impact of technology on deskless worker engagement and retention, survey employees regularly to gather feedback on the effectiveness of the technology. Tracking performance metrics such as turnover rates and productivity can also provide insight into the technology’s impact.

Are there any legal or regulatory considerations that companies should be aware of when implementing flexible scheduling for deskless workers?

When implementing flexible scheduling for deskless workers, it’s important to consider legal considerations and employee rights. Ensure compliance with labor laws and provide fair opportunities for all workers to select their shifts.

How can companies ensure that deskless workers have access to the necessary training and development opportunities to advance their careers?

Ensure your deskless workers have access to training and development opportunities to advance their careers. Use mobile-friendly technology to provide microlearning and workforce management platforms, promoting training accessibility and career advancement.

What role can deskless workers play in shaping company culture and values, and how can companies empower them to do so?

You can’t ignore deskless worker inclusion in shaping company culture and values. Implement company-wide communication channels that empower them to share their ideas and feedback. Create a culture of openness and collaboration, and watch your business thrive.

Tiffani Anderson
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